Effective Date: 01/01/2020 | Last Updated: 01/01/2020
Welcome to Bookbnb.online ! At Bookbnb, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using Bookbnb.online, you agree to the terms outlined in this policy.
1. Information We Collect
To provide you with the best possible experience, we may collect the following types of information:
1.1 Personal Information
- Name : When you create an account or make a booking.
- Email Address : For communication purposes, such as order confirmations and newsletters.
- Phone Number : To assist with reservations or customer support.
- Billing Information : Such as credit card details, processed securely through third-party payment processors.
- Location Data : To personalize recommendations and show nearby properties, restaurants, or experiences.
1.2 Usage Information
- IP Address : To monitor site traffic and improve functionality.
- Browser Type and Device Information : To ensure compatibility and enhance user experience.
- Cookies and Tracking Technologies : To analyze user behavior and preferences (see Section 5).
1.3 Other Information
- Any additional information you voluntarily provide, such as reviews, feedback, or inquiries.
2. How We Use Your Information
We use the collected information for the following purposes:
- Booking Management : To process and confirm your reservations for homes, bars & restaurants, and experiences.
- Customer Support : To address your questions, concerns, or issues promptly.
- Personalization : To tailor content, offers, and recommendations based on your preferences.
- Marketing Communications : To send promotional emails, newsletters, or updates about new features (you can opt out anytime).
- Analytics and Improvements : To analyze usage patterns and improve our website and services.
- Legal Compliance : To comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties unless explicitly stated below:
3.1 Third-Party Service Providers
We may share your information with trusted partners who assist us in operating our website, processing payments, conducting analytics, or providing customer service. These providers are obligated to keep your information confidential.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority to protect our rights, property, or safety, or that of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or prominent notice on our website before any changes take effect.
4. Security Measures
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission.
- Secure servers and firewalls to prevent breaches.
- Regular audits and updates to our security protocols.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze site performance. We use both session cookies (temporary) and persistent cookies (long-term).
5.2 Types of Cookies We Use
- Essential Cookies : Necessary for the basic functioning of our website.
- Performance Cookies : Help us understand how visitors interact with our site.
- Functional Cookies : Enhance your experience by remembering settings or preferences.
- Advertising Cookies : Deliver targeted ads based on your interests.
5.3 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access : Request a copy of the data we hold about you.
- Correction : Update or correct inaccurate information.
- Deletion : Ask us to delete your data, subject to legal obligations.
- Opt-Out : Unsubscribe from marketing communications at any time.
- Data Portability : Request a transfer of your data to another service provider.
To exercise these rights, please contact us at support@bookbnb.online
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information immediately.
8. International Users
If you access Bookbnb.online from outside India, please note that your information may be transferred to, stored, and processed in Singapore, where data protection laws may differ. By using our services, you consent to this transfer.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us via Email: support@bookbnb.online
Thank you for trusting Bookbnb.online with your personal information. We are dedicated to maintaining your trust and ensuring a safe and enjoyable experience on our platform.